Upgrading Laboratory Processes in a Flat World
Contributed editorial appearing in
Scientific Computing 24:2, January 2007, pg. 12.
I recently had the great fortune of viewing an online MIT OpenCourseWare presentation of a talk given by Pulitzer Prize-winning author, Thomas L. Friedman. He was addressing students on the topic of his book, The World is Flat: A Brief History of the Twenty-first Century, now available in an updated and expanded edition published in April 2006. Friedman is the foreign-affairs columnist for the New York Times and holds a Masters degree in Modern Middle East Studies from Oxford University. Before I get deluged by a wave of “so what?” from the technical audience of SC, it is difficult to overemphasize how well Friedman understands the evolution of modern computing, its effects on the global landscape and the imperative of information technology infusion into our research and development processes.

He asserts the era spanning 1492 until 1800, Globalization 1.0, was a time when Countries possessed the technology necessary to branch out, explore the world, collaborate and trade with other nations. After 1800, Globalization 2.0, Companies possessed the requisite technology and resources to interact internationally, forge partnerships with foreign suppliers and operate international offices. Beginning around 2000, the current era of Globalization 3.0, empowered by what the author refers to as “flattening forces”, enabled Citizens to have a global presence through which to leverage their individual talents and competitive advantages for the benefit of projects anywhere on the earth. It is Globalization 3.0 that made possible my purchase of the book while my family and I were on a day trip to Ocean City, New Jersey.
Strolling along the boardwalk and browsing through the many shops makes for a splendid autumn day. We came across a small bookshop and I knew I would most likely find a copy of The World is Flat within, even though we were standing among various pizza and ice cream shops on a tiny barrier island. Sure enough, I found several copies on the best sellers rack and carried one up to the counter. The proprietor used a handheld laser scanner attached to the computerized cash register to read the barcode on the dust jacket, recall the price, calculate the tax and announce the total cost. I presented my debit card, verified my identity by entering my Personal Identification Number on a touch screen and instantaneously transferred funds from my account in Pennsylvania to the bookstore. I left the store with my new purchase in hand along with a printed record of the entire transaction, including the item, a breakdown of the cost, the date and time, address of the store, and even the name of the register operator. This scenario is so commonplace that it often shrinks into the background and goes unnoticed. The flat world referred to by Friedman is one having little or no activation barriers to the availability of goods, services, labor and information.
The technology required to make my purchase effortless is the product of a large number of highly talented individuals that may include you, the reader of this column. So I am asking for your help. Upon returning to work here at the university after the day trip, I was dismayed to witness our laboratory processes from a flat-world perspective. I needed ingredients for a reaction, so I marched to the chemical storage room and looked up their shelf locations in an alphabetized binder. I gathered what I needed on a tray and noticed I took the last bottle of one chemical, vowing to order more. As I left the stock room, my hands were full so I failed to stop and fill out the faded form hanging from the clipboard on the back of the stockroom door. I noted I was the last person to make an entry describing what I took out of the room, the quantity and its current location… back in 2003. Arriving at the chemical hood, I gathered my laboratory notebook, opened a new entry with the date and time and proceeded to write down the name, manufacturer, CAS-number, lot number and purity of the ingredients. With that completed, I needed to decide which faculty member I would bother to witness my completed entry and verify my identity…ugh, I’m getting a headache simply writing about it. After recording all of this information manually, I had little time to perform the experiment before my next class.
Where are the barcodes and RFID tags on the chemical bottles? Are we the last small liberal arts university without a chemical inventory management and control system? Why can’t I just walk through a scanner in the stock room and have the computer log the chemicals into a database and have their names waiting for me in a menu ring displayed in my electronic laboratory notebook that knows I am me from the biometric scanner embedded in the stylus? I have been writing about some amazing data acquisition and analysis technologies in this column since 2000, the start of Friedman’s era of Globalization 3.0. My question to you, the reader, is this. Where can I find Laboratory 3.0? Is it in all of the major research universities? Does it exist widespread throughout industry? Are we almost there, or have we just started? As a foreign affairs columnist, Thomas Friedman is concerned American workers and students are unaware of Globalization 3.0. As a science and technology educator, my concern is that I’m unaware of Laboratory 3.0. Please pass along your experiences with information technology infusion into research and development laboratories at my email address below. And for those few folks who share my bewilderment, may I suggest that you use one of the electronic gift cards you received over the holidays to order the book online and have it delivered to your doorstep. Amazing.